CompTIA PDI+

Duration:
Traditional Instructor Led Learning - 3.00 Day(s)
Mentored Learning - Flexible

Overview:
In this course, students will acquire the essential skills and information they will need to install, repair, configure, troubleshoot, optimize, and perform preventative maintenance of computer peripherals.

Who Should Attend:
This course is targeted toward individuals interested in the technologies and service of equipment associated with document reproduction and imaging. This course will also benefit individuals who are interested in developing entry-level skills with specific reference to the service and support of printers, scanners, copiers, fax machines, and multi-function devices. This course provides vendor-neutral basic knowledge, which can be developed based on vendor-specific knowledge.

At Course Completion:
Upon successful completion of this course, students will be able to: - identify the basic printer types and color models. - identify the basic concepts of electromechanics. - identify the basic technologies employed in inkjet printers. - identify the basic technologies employed in Laser/LED printers. - identify and use appropriate inkjet and laser printer consumables. - identify the basic technologies employed in scanners. - identify the basic technologies employed in multi-function devices. - connect a printer/scanner to a computer and install the drivers. - identify the network communication technologies required to connect a printer, scanner, or an MFD to a network. - connect printers and scanners to a network. - maintain printing and document imaging devices. - troubleshoot printers and scanners. - ensure a safe work environment. - interact with customers professionally.